For complete safety protocols for New York City Ballet, please visit the New York City Ballet site.
The David H. Koch Theater (the "Theater") remains deeply committed to the health and safety of our visitors, visiting artists and staff. The Theater, in compliance with developing guidelines issued by federal, state, and local governments, has put in place preventative measures to try to reduce the spread of COVID-19 in the Theater.
With safety for all at the forefront, the David H. Koch Theater will be implementing a mandatory vaccination policy for all employees and visitors to the David H. Koch Theater. This includes all audiences attending any performance.
Every audience member must be fully vaccinated and will be required to provide in-person proof of vaccination authorized by the FDA (Pfizer/BioNtech Comirnaty, Moderna, Johnson & Johnson/Janssen) or WHO, against COVID-19 to be admitted to the theater. At this time, children under the age of 5, for whom there is currently no available vaccination, will not be permitted to attend performances. If a potential audience member remains unvaccinated because of a disability or sincerely held religious belief, that person may contact the David H. Koch Theater in writing for assistance or to request a reasonable accommodation by sending an email to email@example.com .
- The free Health Pass by CLEAR to confirm identity, vaccination status and/or negative test result. Download the free app to gain access to faster entry lanes when arriving to your performance and to avoid long lines. Please click here for detailed instructions on how to use the app.
- Physical/digital vaccination cards, NY State’s Excelsior Pass , or NYC COVID SAFE app (Apple / Android ) — all requiring an accompanying photo ID.
- A photo or hard copy of an official vaccination record of a vaccine administered outside the United States for one of the following vaccines: AstraZeneca/SK Bioscience, Serum Institute of India/COVISHIELD and Vaxzevria, Sinopharm, or Sinovac. Along with a government-issued photo ID.
As a further tool to mitigate the spread of COVID-19, DHKT will require proper mask usage for all patrons at all performances. Additional safety measures include upgraded auditorium ventilation systems with MERV 15 filters, and rigorous cleaning and sanitation protocols throughout the building.
Specific health & safety protocols are determined by the Theater in its sole discretion and are subject to change. We will continue to consult with medical advisors and monitor CDC and New York City and State guidelines, and these policies may be updated as conditions evolve. The Theater will strive to communicate substantial changes to health and safety protocols in advance of performances. Ticket Holders should review the Theater's website periodically to identify changes impacting one's ability to attend based on individual circumstances.
The Theater may, in its sole discretion, refuse to allow admission to any Ticket Holder who does not comply with the Theater's policies
REFUND AND EXCHANGE POLICY
Tickets purchased from the David H. Koch Theater Box Office, Call Center, or the David H. Koch Theater website, for any visiting company engagements during the 2021-22 Season may be refunded or exchanged up until noon on the day of the performance. If a Ticket Holder seeks a ticket exchange, the exchange will apply to tickets with equivalent or lesser value. If the Ticket Holder seeks a cash refund, the amount of the refund will be equal to the amount paid by the Ticket Holder to the Theater at the time of purchase. This Refund and Exchange Policy may not apply to all performances.
Ticket Holder acknowledges and agrees there are inherent risks to health and safety associated with attendance at any Theater performance. Risks include, but are not limited to, the possibility of contracting COVID-19, a variant of COVID-19, and other communicable diseases (collectively, "Illnesses") any of which can result in unforeseen impacts on one's health and, in some cases, loss of life. Ticket Holder acknowledges the decision to attend a Theater performance is voluntary, solely within Ticket Holder's discretion, assumes all risks, and understands the Theater does not and cannot prevent the spread of such Illnesses.
If you feel ill, or test positive for COVID-19, you agree not come to the Theater.
In consideration of being permitted to attend and by attending any Theater performance in addition to Ticket Holder's agreement to be bound by the terms and conditions printed on the ticket, posted at the Theater, and on the Theater website, Ticket Holder acknowledges and assumes the inherent risks associated with the above COVID-19 Acknowledgment. Ticket Holder and anyone acting on Ticket Holder's behalf, knowingly and voluntarily releases the Theater, and without limitation, its Board of Directors, its officers, employees, performers, agents, and affiliates and/or any person or entity acting on their behalf (collectively, the "Theater Releasees"), waives all claims of liability and damages either at law or in equity, to the fullest extent permissible by law, that could be brought against the Theater Releasees, and relinquishes all rights to bring any claim or recover any damages associated with injury or loss of life against the Theater Releasees in connection with exposure or infection with such Illnesses arising out of entry into and/or attendance at any Theater performance regardless of any action, inaction, or fault on the part of the Theater Releasees.
Ticket Holder understands and agrees that this Agreement is subject to and will be construed in accordance with the laws of the State of New York, without regard to choice or conflict of law provisions. If any provision in this Agreement is declared illegal, void, or otherwise unenforceable Ticket Holder agrees that such provision or part thereof will be deemed severable and all other provisions contained herein remain valid and binding with full force and effect as if the severed provision or part did not exist.